Buyback Policy

Buyback Policy

Future Lifecare & Biotech Pvt. Ltd.

Effective Date: 1st April 2026

Eligibility

Applicable for distributors discontinuing business. Request must be raised within 30 days of purchase with unused, unopened, and original packaged products.

Buyback Value

Based on the original purchase price, excluding taxes, bonuses, and commissions. Adjustments may apply for bonuses or commissions already paid.

Refund Timeline

Refunds are processed within 7–15 business days after approval and successful inspection of returned products.

1. Introduction

This Buyback Policy outlines the terms under which Future Lifecare & Biotech Pvt. Ltd. may allow Distributors to return unsold products under specific conditions.

2. Eligibility for Buyback

  • Applicable if distributor discontinues business
  • Request within 30 days of purchase
  • Products must be unused, unopened, and in original packaging

3. Non-Eligible Products

  • Used or opened items
  • Expired or damaged products
  • Products purchased under offers or discounts

4. Buyback Value

  • Based on purchase price (excluding taxes, bonuses, commissions)
  • Adjustments may include bonuses or commissions already paid

5. MLM Adjustment

  • Business Volume (BV) will be reversed
  • Downline commissions may be adjusted accordingly

6. Request Process

  1. Submit buyback request
  2. Provide original invoice
  3. Await company approval
  4. Return the products

7. Inspection

The company reserves the right to approve or reject returned products after physical inspection. Only products meeting eligibility criteria will be accepted.

8. Refund Timeline

Refunds will be processed within 7–15 business days after approval of the buyback request and successful inspection of returned products.

9. Fraud Protection

Any misuse or fraudulent activity in the buyback process may lead to rejection of the request or appropriate action on the distributor's account.

10. Limitation of Liability

The company shall not be held liable for rejected buyback requests or delays caused due to incomplete documentation or eligibility failure.

11. Legal Compliance

This policy is governed in accordance with the Direct Selling Rules 2021, Information Technology Act, and applicable GST laws of India.

12. Policy Updates

Future Lifecare & Biotech Pvt. Ltd. reserves the right to modify or update this policy at any time without prior notice.

13. Contact Information

Future Lifecare & Biotech Pvt. Ltd.